AI features

In the Tellq app, an AI bot can handle some of your calls on your behalf, based on your criteria. In the TL >> Settings section, upload the main content (knowledge base) that the bot will use to respond to customers: In the Voice Agents section, select a voice, write specific

From now on, in the Tellq app you can see a call transcription and a call evaluation based on your criteria. • If you only want the call transcription, enable the Transcription settings: you can choose which calls to transcribe automatically. You can also disable automatic call transcription entirely — in that

With the Tellq AI Inbox module, you can automatically generate responses to customers — quickly, with high quality, and taking into account the customer’s history. In the TL >> Settings section, upload the information you want to include — you can add both PDF files and links to your web pages. Assign the