2.5.a) API integration

Gytis

— 2 min read

Baltnetos login: https://multi-api-v3.tellq.io/client/api/documentation

Bitė login: https://api-bite.tellq.io/client/api/documentation

You can obtain the API Token in two ways:

Method 1:

Direct login via API:

Log in using your TL credentials at the following endpoint:
https://multi-api-v3.tellq.io/api/client/auth/login

Use DevTools to extract the token from the request header:
"Bearer xxxxxxxxxxxxxxxxxxx"

Enter the obtained API token into the "Authorize" section at:
https://multi-api-v3.tellq.io/client/api/documentation

Using the obtained token, specify the date range for the desired calls, for example:
https://multi-api-v3.tellq.io/api/client/calls?from=2021-12-01&to=2021-12-03

Method 2:

Open:
https://multi-api-v3.tellq.io/client/api/documentation

In the /auth/login section, enter your TL credentials → click Execute

The /auth/login endpoint will return a response in the following format:

"data": {
"token": "Bearer xxxxxxxxxxxxxxxxxx"
}

Enter API token to https://multi-api-v3.tellq.io/client/api/documentation "Authorize":

Call information via API:

To retrieve call information, request the following parameters as needed:
Date, Agents, Phoneline.

You will receive a response:

{
"id": 1211,
"phoneline_name": "000000000",
"total_calls": 10,
"inbound_calls": 6,
"outbound_calls": 4,
"transferred_calls": 0,
"total_talking_time": 0,
"inbound_talk_time": 0,
"avg_call_duration": null,
"avg_handling_time": null
}

EXAMPLE HOW TO LOGIN:

Windows token request:

CMD:

curl -X POST "https://api-bite.tellq.io/api/client/auth/login" ^
     -H "accept: */*" ^
     -H "Content-Type: application/x-www-form-urlencoded" ^
     -d "email=jonas@jonaitis.lt&password=pass123"

 

PowerShell:

Invoke-RestMethod -Uri "https://multi.tellq.io/api/client/auth/login" -Method Post -Headers @{
    "accept" = "*/*"
    "Content-Type" = "application/x-www-form-urlencoded"
} -Body "email=jonas@jonaitis.lt&password=pass123"