2.2.6. Public holidays

In the Tellq system, you can set the required public holidays in advance and choose the desired call distribution scenarios for holiday periods.

How to do it:
In TL → Settings → Phoneline, a new “Time rules” section is now available:

1. Click on it to create scenarios for a specific period, for example, public holidays.
2. Assign the created scenario to a phone number:
   (to enlarge the video, hold CTRL button and rotate mouse wheel)

That’s it! From now on, you no longer need to remember to change call routing logic during holiday periods or to restore it afterward — you can plan everything in advance by scheduling the required dates.