API integration examples
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13 Feb 2023
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1
Minute to read
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Contributors
API integration examples
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Updated on 13 Feb 2023
-
1
Minute to read
-
Contributors
* THE MOST POPULAR OPTION:
When receive Call or Ticket from the client, Tellq sends client's information and YOUR system opens client card:
- Client calls or writes a ticket;
- Tellq real-time sends client phone number via API to your system;
- Your system opens client card with previous orders / other historical client's data.


Other API integration options:
* When receive Call or Ticket from the client, Tellq sends client's information and shows received client's data on Tellq client card:
- Client calls or writes a ticket;
- Tellq real-time sends client phone number via API to your system;
- Your system sends back client's info and Tellq shows it on client card:


* Automatically update client info on Tellq system:
- TL >> Contacts set up Contact card fields you want to see.
- One time / or periodically update Contact info to Tellq. When receive client request, Tellq will not send info to Your system, but shows the information already uploaded to Tellq:

