API integration examples
  • 13 Feb 2023
  • 1 Minute to read
  • Contributors
  • Dark
    Light
  • PDF

API integration examples

  • Dark
    Light
  • PDF

* THE MOST POPULAR OPTION:

When receive Call or Ticket from the client, Tellq sends client's information and YOUR system opens client card:

  1. Client calls or writes a ticket;
  2. Tellq real-time sends client phone number via API to your system;
  3. Your system opens client card with previous orders / other historical client's data.

image.png

image.png

Other API integration options:

* When receive Call or Ticket from the client, Tellq sends client's information and shows received client's data on Tellq client card:

  1. Client calls or writes a ticket;
  2. Tellq real-time sends client phone number via API to your system;
  3. Your system sends back client's info and Tellq shows it on client card:

image.png

image.png

* Automatically update client info on Tellq system:

  1. TL >> Contacts set up Contact card fields you want to see.
  2. One time / or periodically update Contact info to Tellq. When receive client request, Tellq will not send info to Your system, but shows the information already uploaded to Tellq:

image.png

image.png